Terms of service

These terms apply when you book a class, buy a pack or membership, visit the studio, or use the Hot Works Pilates website.

Last updated October 27, 2026

Terms of service

These terms apply when you book a class, buy a pack or membership, visit the studio, or use the Hot Works Pilates website.

Last updated October 27, 2026

Terms of service

These terms apply when you book a class, buy a pack or membership, visit the studio, or use the Hot Works Pilates website.

Last updated October 27, 2026

1. Agreement to these terms

By booking a class, purchasing a class pack or membership, or using this website, you agree to these terms and to our studio policies. If you don’t agree, please don’t use our services. “We”, “us”, and “our” mean Hot Works Pilates.

1. Agreement to these terms

By booking a class, purchasing a class pack or membership, or using this website, you agree to these terms and to our studio policies. If you don’t agree, please don’t use our services. “We”, “us”, and “our” mean Hot Works Pilates.

2. Bookings and class credits

Classes are booked online through our booking system. Each booking uses one class credit from your pack or membership, or a single paid drop-in.

  • Class packs expire after the period shown at purchase and are non-refundable once used.

  • Unused credits can’t be exchanged for cash.

  • We may change instructors, class times, or formats when needed, and will let you know as early as we can.

2. Bookings and class credits

Classes are booked online through our booking system. Each booking uses one class credit from your pack or membership, or a single paid drop-in.

  • Class packs expire after the period shown at purchase and are non-refundable once used.

  • Unused credits can’t be exchanged for cash.

  • We may change instructors, class times, or formats when needed, and will let you know as early as we can.

3. Cancellations and late arrivals

You can cancel a booking up to 12 hours before class and the credit will be returned to your account. Late cancellations and no-shows use a class credit, or incur a fee for memberships.

For everyone’s safety, doors close 5 minutes after class begins. If you arrive after this, we may not be able to admit you and the booking will count as a no-show.

3. Cancellations and late arrivals

You can cancel a booking up to 12 hours before class and the credit will be returned to your account. Late cancellations and no-shows use a class credit, or incur a fee for memberships.

For everyone’s safety, doors close 5 minutes after class begins. If you arrive after this, we may not be able to admit you and the booking will count as a no-show.

4. Memberships and payments

Prices are listed on our Classes page and may change with notice. Memberships renew automatically each month on your billing date until cancelled.

  • You can pause a membership for up to one month for travel or injury.

  • You can cancel a membership with 30 days’ notice by contacting us.

  • Introductory offers are for first-time clients only, one per person.

Payments are processed securely by our payment provider. We don’t store full card details.

4. Memberships and payments

Prices are listed on our Classes page and may change with notice. Memberships renew automatically each month on your billing date until cancelled.

  • You can pause a membership for up to one month for travel or injury.

  • You can cancel a membership with 30 days’ notice by contacting us.

  • Introductory offers are for first-time clients only, one per person.

Payments are processed securely by our payment provider. We don’t store full card details.

5. Health and safety

Our classes take place in a heated room, warmed to around 95°F. Exercise involves some risk of injury, and heat can increase strain on the body.

  • Check with your doctor before starting if you are pregnant, injured, or managing a medical condition.

  • Tell your instructor about any injuries or conditions before class.

  • Stay hydrated, work at your own pace, and rest whenever you need to.

By taking part, you confirm you are fit to exercise and accept the risks involved. You may be asked to sign a waiver before your first class.

5. Health and safety

Our classes take place in a heated room, warmed to around 95°F. Exercise involves some risk of injury, and heat can increase strain on the body.

  • Check with your doctor before starting if you are pregnant, injured, or managing a medical condition.

  • Tell your instructor about any injuries or conditions before class.

  • Stay hydrated, work at your own pace, and rest whenever you need to.

By taking part, you confirm you are fit to exercise and accept the risks involved. You may be asked to sign a waiver before your first class.

6. Studio etiquette

Please wear grip socks on the reformers, wipe down your equipment after class, keep phones on silent, and treat staff and fellow clients with respect. We may refuse entry or cancel a booking or membership if these standards aren’t met.

6. Studio etiquette

Please wear grip socks on the reformers, wipe down your equipment after class, keep phones on silent, and treat staff and fellow clients with respect. We may refuse entry or cancel a booking or membership if these standards aren’t met.

7. Using this website

All content on this website, including text, photographs, logos, and design, belongs to Hot Works Pilates or its licensors. You may view and share it for personal use, but not copy, sell, or reuse it commercially without permission.

7. Using this website

All content on this website, including text, photographs, logos, and design, belongs to Hot Works Pilates or its licensors. You may view and share it for personal use, but not copy, sell, or reuse it commercially without permission.

8. Limitation of liability

To the extent permitted by law, we aren’t responsible for indirect or consequential losses, or for lost or damaged personal belongings at the studio. Nothing in these terms limits liability that cannot be limited by law.

8. Limitation of liability

To the extent permitted by law, we aren’t responsible for indirect or consequential losses, or for lost or damaged personal belongings at the studio. Nothing in these terms limits liability that cannot be limited by law.

9. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed, and continued use of our services means you accept the updated terms.

9. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed, and continued use of our services means you accept the updated terms.

10. Contact us

Questions about these terms? Reach us at hello@example.com, (000) 000 0000, or in person at 123 Studio Street, New York, NY 10012.

10. Contact us

Questions about these terms? Reach us at hello@example.com, (000) 000 0000, or in person at 123 Studio Street, New York, NY 10012.

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